1. Company Information

Smitpet is operated by Smitpet LLC, located at 1500 NW 89TH CT, Suite 119, Doral, FL 33172, Miami, Florida, United States.

2. Information We Collect

We collect information you provide directly, including your email address, name, phone number (optional), profile photos, pet profile information, and location details such as city, state, country, and approximate coordinates (latitude and longitude).

3. Authentication

You may create an account using email and password or through third-party authentication providers such as Google or Facebook. When using third-party login, we may receive basic profile information from those providers. These providers may process your data according to their own privacy policies, and we encourage you to review them.

4. Photos and Media

Smitpet allows you to upload photos for your account and pet profiles. These images are stored and used to provide profile, discovery, and matching features within the Service.

5. Location Information

We collect and store location information based on user-provided data and external services. This may include city, state, country, and approximate coordinates associated with your selected location. We do not collect real-time GPS location from your device in this version of the app. Location data is used to show relevant pets nearby.

6. How We Use Your Information

We use your information to provide and maintain the Service, manage your account, enable features such as discovering, liking, matching, and blocking users, personalize your experience, and respond to support requests.

7. Legal Basis for Processing

We process your personal data based on your consent and as necessary to provide the Service, including creating your account, enabling app features, and maintaining the security and functionality of the Service.

8. User Interactions and Visibility

Your pet profiles, photos, and selected account information may be visible to other users. After a match, certain information such as your email or phone number may be shared depending on your privacy settings.

9. Communications

We may send transactional emails related to your account, such as password reset, account verification, email change confirmation, or security notifications. We do not send marketing emails without your consent.

10. Payments

If you purchase premium features, payments are processed through third-party platforms such as Apple App Store or Google Play Store. We do not collect or store your payment information.

11. Data Storage

Your data, including images and profile information, is stored using appropriate technical measures. We implement safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.

12. Sharing of Information

We may share your information with service providers that help operate the Service, such as hosting, infrastructure, storage, or technical support providers. We may also disclose information if required by law or if necessary to protect the safety of users, enforce our Terms, or protect the integrity of the Service.

13. Data Retention and Deletion

We retain your data only as long as necessary to provide the Service and comply with legal obligations. When you delete your account, your personal data, pet profiles, matches, likes, and related information are permanently deleted, except where retention is required by law. You can request account deletion directly within the app or by contacting us.

14. Security

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

15. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. You may also control certain privacy settings within the app, including whether certain contact information is shared after a match.

16. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States.

17. Children's Privacy

Smitpet is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

18. Notifications

We may send notifications, including push notifications and emails, related to your account, activity, or app features. You can control certain notification preferences within the app or your device settings. Notifications will only be used to support the functionality of the Service and will not be used for marketing without your consent.

19. Third-Party Services

The Service may integrate third-party services such as authentication providers, hosting services, and analytics tools. These third parties may process your data in accordance with their own privacy policies. We do not control and are not responsible for the privacy practices of these third-party services.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted and become effective upon publication.

21. Contact

If you have questions or legal inquiries about this Privacy Policy, please contact us at support@smitpet.com.